SECTION 1: ORIENTATION

  Phase I: Initial support for documentation and requirements

   • Participate in project orientation

      o Company history
      o Industry – philosophy – differentiation
      o New/Existing facility
      o Own/Rent
      o Decision makers and influencers
      o Understand initial budget considerations

       • Review available drawings and specifications
       • Inspect existing facility and equipment
       • Review schedule for completion
       • Understand project goals
       • Understand project budget
 

  Phase II: Existing furniture and furnishes

      • Determine the extent of existing furnishings to be incorporated in plans
      • Create existing furniture inventory 

  Phase III: Support data collection for space requirements

     • Provide support for development of workstation requirements

        o Type of work
        o Equipment – type/size, cabling, accessibility
        o Work surface – size, configuration
        o Storage –type/size/amount: documents, books, binders, computer disks/tapes, supplies, fireproof
        o Privacy – Visual/acoustical
        o Seating – User, guest
        o Interpersonal/departmental relationships
        o Priorities
        o Style/material/finish

SECTION 2: ACTION, VERIFICATION, AUTHORIZATION

   Phase I: Designer planning and support

      • Review field verification data from existing or new location
      • Review base drawings 
      • Create inventory of existing furniture and equipment
      • Develop an appraisal of furniture and equipment
      • Create 3-D computer generated drawings for workstations
      • Provide initial cost estimating and delivery considerations for furniture and finish selections
      • Provide samples and photos of selected furniture and materials
      • Provide mock-ups or sample furniture pieces for presentation
      • Coordinate with designer for showroom tours
      • Provide flooring samples and budgets
      • Provide window treatment samples and budgets
      • Provide accessory samples and budgets
      • Develop detailed specifications and budgets for furniture, furnishings, and materials presentation

SECTION 3: IMPLEMENTATION

  Phase I: Contract document coordination

      • Provide designer required information for specifications within the construction drawing set
      • Insure that any furniture or finish item provided by Sun Office is checked and verified on the construction drawings

  Phase II: Project management

       • Furniture, finish and accessory procurement
        o Finalize purchase documents, plan factory orders, check accuracy of factory acknowledgments
        o Verify final orders with budget requirements

      • Construction/move coordination
        o Field coordination with designer and sub contractors  
        o Field coordination with mover and installers
        o Field coordination with telephone and data contractors
        o Coordinate furniture delivery and installation

      • Final documentation
        o Final furniture specifications and order documentation
        o Computerized history of all purchases
        o Warranty documents

SECTION 4: SERVICE

  Installation services

       • Sun Office crew and trucks available for small installations
       • Union installers available for large projects, with supervisors from Sun Office
       • Evening and weekend installation available

  Leasing/financing

      • Arrange lease financing at competitive rates

  Loaners

      • Provide usable loaners until new product is installed

  Cleaning

      • Carpet, upholstery and fabric panel cleaning and maintenance programs
      • Wood, ceramic, vinyl tile and stone floor cleaning and refinishing
      • Furniture cleaning, polishing, refinishing, touch up, lubrication, and maintenance programs
      • Application of Fabri-Coate stain resistant process for upholstery and panel fabric

  Electrostatic refinishing
      • Metal furniture refinished on-site or off-site
      • Ability to match or create any paint color

  Delivery service

      • Diligent, trained staff to deliver and install
      • Use of our own trucks in Chicago area; national service available
      • Blanket wrapped installation and delivery service our specialty
      • Receive, un-carton, assemble at our warehouse or your dock
      • Immediate delivery from stock
      • Factory drop shipments arranged
      • Overnight shipment of parts, keys, small items

  Refurbishing

      • Touch-up, strip, refinish wood furniture, millwork
      • Electrostatic painting of steel furniture
      • Repair/replacement of plastic laminate surfaces
      • Replace fabric, repaint, re-laminate systems furniture

  Repair services

      • Fix broken furniture, replacement of parts
      • Touch-up, refinishing
      • Warranty service
      • Maintenance program

  Warehousing/storage
      • Storage of furniture and equipment
      • Pick-up and delivery service